Returns & Exchanges
At Telegelam, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are attached and the product is in unused condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing